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Luton Borough – Health & Safety Review

Our Customer

Luton Borough Council’s in-house Passenger Transport Unit.

What we were asked

The brief was to undertake a full review of Health & Safety in the Passenger Transport Unit (PTU), including in-house and contracted-in services, including:

  • Safety-related and risk management processes

  • MiDAS/PATS training

  • The adequacy of passenger information

  • The PTU’s interaction with journey commissioners

  • The effectiveness of procedures to safeguard vulnerable adults

  • Contract specifications for transport services

  • The capacity of the PTU to deliver services to the required standards.

    • What we did

    We made recommendations to improve transport practices in Luton, covering both in-house and contracted transport and the commissioning and management thereof; and how continuing improvements to practice could be achieved and maintained.

    Response

    Ken Toye of Luton Borough Council said “We were impressed with the thoroughness, professionalism and flexibility of the TAS staff. Their recommendations have given us confidence in our existing approach and will allow us to take our health and safety work to the next level addressing concerns which were raised by the TAS team. I believe other authorities could also benefit from this kind of health and safety check.”.

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    Social Care Transport
    Home to School Transport
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    Local Authority Health Check
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