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The TAS Partnership Welcomes National Bus Strategy Despite Concerns

The TAS Partnership Ltd (TAS) welcomes the publication of the long awaiting National Bus Strategy and stands ready to help operators and local authorities achieve the ambitious aims laid out in the strategy. We especially welcome the commitment to long term funding, the largest sum of new bus funding in a generation, both to support the recovery of the public transport sector and thereafter, to facilitate the various improvements required to create patronage growth, including the provision of bus priority. Bus priority is essential to allow services to be enhanced in a viable and attractive manner, for years we have seen congestion stretch journey times and consume vital resources, leading to a reduction in service provision and thus a decline in patronage.

Bus Back Better – National Bus Strategy

TAS is very conscious of the reducing skills pool at local authorities, as a result of cuts in staff numbers and reduced funding and, therefore, are encouraged by the commitment to give Local Transport Authorities (LTAs) the staffing resources needed and the development of a Bus Centre of Excellence. TAS and its associates offer a range of established training courses to the public transport industry, covering history, operation, finance, procurement, planning and service development, at a variety of levels.

TAS has been a long term supporter and promoter of Partnership working between bus operators and LTAs. Whilst it is disappointing that there is a focus on only one type of partnership in the form of the more bureaucratic Enhanced Partnership, it is welcome that this is placed above franchising as a solution to improving bus services. However, the deadline of October 2021 to publish a Bus Service Improvement Plan may prove to be an overly ambitious goal for some areas where stakeholder relationships are less developed.

Many of the ‘vision’ statements made in the strategy reflect our understanding and advice over the last few years, and are heartening to read. In particular, the emphasis on simplified networks, local branding, and the acknowledgement that a lack of evening services reduces the attractiveness of the daytime provision. The focus on ensuring that information is up to date including network maps and at stop timetables is also to be applauded.

Concerns

Some of the content however may reflect a somewhat over-optimistic assessment of what is possible given external barriers, particularly where the availability of finance continues to obligate the maintenance of a mainly commercial proposition. Operation within an Enhanced Partnership will require LTAs to provide more financial support than hitherto and prudence will ensure that they too will need to adopt a quasi-commercial approach to network development to safeguard their investment. Whilst we always encourage fares and networks to be as simple as possible for passengers to understand and use, we also know that a one size fits all approach cannot be applied.

Steps towards flat fare areas should be taken with caution, as often a distance-based fare is the most appropriate approach. The transition to a flat fare risks losing revenue as short distance passengers are priced off the network and longer distance passengers no longer cover their costs.
Similarly having a single high frequency service along a corridor rather than multiple lower frequency services has helped grow ridership in the past. However, there has to be somewhere for the high frequency service to go without creating over-bussing at the outer reaches. Many urban operators already successfully provide high frequency corridors from the combination of less frequent services – this creates the best of both worlds as outlying areas get a reasonable service without over provision. Whether there is a through fare or not, people do not like being forced to change from a feeder to a main service on a simple urban journey and this does not encourage patronage growth.

The focus on app-based DRT as the solution to the rural transport issue is concerning. Whilst these services do play their part there is a whole suite of options that should be available. There is little acknowledgement of the rural premium, the additional price that is paid for living in a rural area. Nor is there mention of existing solutions such as the successful Lincolnshire InterConnect and CallConnect networks where scheduled and demand responsive feeders meet core inter-urban services.

Community Transport (CT) organisations have been providing essential services to rural and urban areas which aren’t viable from a commercial prospect, however there is little mention of CT operations within the strategy. Neither is there a strategy for school services which not only act as a shop window to children and young people, but also allow provision of marginal public services through shared resources. If one of the main objectives is modal shift, tackling the school run should be a priority.

How Can TAS Help?

TAS researched and developed detailed guidance on Enhanced Partnerships for the DfT prior to the Bus Services Act. We are thus in a very strong position to support local authorities and operators to develop and deliver the necessary Partnership agreements. This can be as general support, as third-party intermediary or as critical friend.
To find out more please contact Sarah Huntley (MD) on 01772 204988 or email info@taspartnership.com

Notes to editors:

  1. The TAS Partnership Limited was founded in 1989 and is the UK’s leading specialist public transport consultancy, with a turnover in excess of £500k and more than 20 full-time staff and associates. Clients have included national, regional and local government and public transport operators throughout the country, including all the major groups.
  2. TAS expertise covers bus network analysis and design, concessionary fares, rail services, light rail and bus rapid transit, rural services and networks, plus market research and analysis. In addition, TAS is an acknowledged expert in the fields of community and accessible transport, social service, health and educational transport services, procurement and State Aid issues.
  3. TAS runs industry-wide models covering costs, revenue and patronage for UK bus and rail operations.

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TAS Welcomes National Audit Office Report in Local Bus Services in England outside London

 

The TAS Partnership Ltd (TAS) has welcomed the publication of the National Audit Office (NAO) report Improving local bus services in England outside London. This appears to be a well-balanced report highlighting both shortcomings and successes, pointing out that a reduction in funding from both local and national government has contributed to an overall decline in patronage which the report states has been going on for 70 years.

It is particularly encouraging that the NAO has used TAS data, regarding the vicious cycle of decline for bus services to highlight the need to tackle congestion, in order to create successful urban public transport services. The report also rightly focuses on the fact that the current planning system does not support attractive public transport provision for new housing developments.

The key conclusion is that those authorities which have a clear long term strategy for supporting bus services and who work in partnership with operators, have seen the most success. This is backed up by a call for long term, sustained central government funding for service and infrastructure improvements.

The call for the DfT to work more closely with other government departments, local authorities, professional bodies and operators, both in relation to sharing expertise and wider funding solutions, is a strong one. However it ignores the varied and sometimes complex distribution of power and responsibility across different authorities, where even one Combined Authority differs to another in its responsibility for transport. Without tackling this issue the NAO’s desire for transparency and accountability cannot be met.

It is disappointing that the support for partnerships is only included in the body of the report and not stated in the Key Points at the start. This is prominent in the statement that deregulation means that operators are not accountable to either national or local government, but fails to acknowledge that a successful partnership will make operators and local authorities more accountable to each other.

 

Notes to editors

  1. The TAS Partnership Limited was founded in 1989 and is now the UK’s leading specialist public transport consultancy, with a turnover in excess of £500k and over 25 full-time staff and associates. Clients include national, regional and local government and public transport operators throughout the country, including all the major groups.
  2.  

  3. TAS expertise covers bus network analysis and design, concessionary fares, rail services, light rail and bus rapid transit, rural services and networks, plus market research and analysis. The company has worked extensively on franchise bids for rail and have expertise in all forms of scheduling. In addition, TAS is an acknowledged expert in the fields of community and accessible transport, social service, health and educational transport services.
  4.  

  5. TAS maintains extensive databases on the financial and market performance of the bus, rail and light rail industry, and run industry-wide models covering costs, revenue and patronage for UK bus and rail operations.

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Bus strategy must look beyond the industry

By Matthew Moll

Starting this month our colleague Matthew Moll will a regular contributor to Route One magazine. Read his first comment piece on improving the viability of the Bus Industry below.

 

The government now wishes to see an independent bus industry – but any strategy to improve its commercial viability must look beyond the industry itself

The Department for Transport (DfT) press release on 8 August regarding extension of the coronavirus COVID-19 support fund for bus and light rail also reiterated the government’s commitment to publishing a National Bus Strategy. This was preceded by a statement that “the government is also actively working on ways to ensure the bus sector can operate independently and be commercially viable.”

It should firstly be acknowledged that some concurrent central and local government transport policies have a negative impact on the commercial viability of the bus industry. These include:

  • Cheap or even free car parking, a long-term freeze in fuel duty and incentives for electric car ownership have all supressed motoring costs
  • Increasing the number of cycle lanes by reducing road space, reduces the ability of traffic, including buses, to use the road efficiently – increasing journey times
  • Pedestrianisation of town centres means bus stops are moved to less convenient locations – adding operating costs through increasing mileage and reducing the attractiveness of a service
  • Reopening railway stations and lines (with heavy government subsidy) will attract passengers away from what are often well used interurban bus routes.

The big question is whether the National Bus Strategy will simply cover internal factors which are within the control of operators, transport authorities and DfT, or include dealing with more external factors. Internal factors include funding for bus priority measures, which reduce operating costs, and making concessionary fare reimbursement across England consistent, simpler and fairer, with the right funding level from central government.

External factors should create new and better markets for bus services. Demand responsive transport (DRT) ventures are useful for serving dispersed communities, but are almost impossible to run commercially due to the intrinsically small passenger loadings and high costs. It is also notable how many DRT services return quite quickly to a timetabled operation.

Traditional bus services are best suited to serving densely populated areas and concentrated economic attractors. It seems obvious that the government needs to protect and stimulate jobs in urban centres while legislating in a manner that discourages new hospitals, business parks and other developments in the middle of nowhere.

New housing developments as a whole need to be better planned around public transport rather than it being an afterthought. All too often potentially commercial services are withdrawn or require local authority support once the Section 106 funding runs out. Services supported by Section 106 are frequently faced with unsuitable and unfriendly infrastructure and routeing options and a developer which is unwilling to assist with promotion, while funding begins after the first tranche of residents has been forced to become car dependent.

It is encouraging that after a couple of years of toying with the idea of franchising, the government now wishes to see an ‘independent and commercially viable bus industry’. However, it needs to ensure that any strategy covers external as well as internal factors.

 

This article and future ones by Matthew can be read on the Route One website at this link. (https://www.route-one.net/opinion/bus-strategy-must-look-beyond-the-industry/)

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Bus Franchising: “Lots More Thought Required Before Implementation”

Our Senior Consultant Matthew Moll was recently featured on the RouteOne website offering a response to Abellio’s proposals for bus franchising – and observing that commercial operation, if done properly, can form a blueprint to drive patronage growth across the country.

Link to the article can be found here: https://www.route-one.net/bus-routes/bus-franchising-lots-more-thought-required-before-implementation/

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TAS reflection on transforming bus services in Belfast

 

The running of buses in Belfast is a remarkable part of history and one with which the TAS Partnership has been closely involved for over 20 years. Three decades of civil unrest, of course known as the Troubles, had a huge impact on the shape of the city’s bus network and the vehicles themselves in a way that nowhere in the UK outside Northern Ireland has experienced. TAS Principal Consultant Chris Stockton has advised Translink since 2003 and witnessed the changes in overall approach, service design and vehicle quality that saw the introduction of the Metro network in 2005 and the Glider BRT services in 2018.

Road passenger transport in the Greater Belfast area has originated from two organisations:

The scale of destruction in the Troubles is often not appreciated – between August 1969 and March 1973 two BCT drivers were killed and 94 buses destroyed. The city council was unable to sustain this scale of loss and BCT became Citybus Services, a sister company of Ulsterbus in April 1973. This did not lessen the number of attacks sustained and Citybus lost two more members of staff and a further 596 buses between 1973 and 2005. Nor were these incidents confined to Belfast as from 1969 to 2005 Ulsterbus lost ten staff and 809 vehicles.

As a result of the constant destruction of buses the fleet became entirely single deck, with double deck buses seen as being much more insecure, and the seats, especially to the rear of the vehicle being made from hard plastic. The buses themselves were outdated with the Bristol RE continuing in production between 1976 and 1982 solely for use in Northern Ireland and with the last examples withdrawn in 2004, long after they had vanished from the fleets of major British operators.

In 1996 Citybus, Ulsterbus and Northern Ireland Railways were brought under the control of the newly established NITHCo subsidiary Translink. Despite this common control certain areas of the Greater Belfast conurbation remained outside the Citybus network and continued to be served by Ulsterbus, typically at much lower frequencies. The Citybus network itself was by no means a coherent entity – major routes commonly had different frequencies in the morning and afternoon, there was often no coordination of services on common corridors and the pattern of services on a Sunday was completely different (and of a much lower frequency and duration) than those on a Monday to Saturday.


Patronage had fallen from 25.4 million annual passenger journeys in 1995/6 to 19.5 million in 2003/4 – a reduction of almost a quarter in only eight years. Translink commissioned TAS to examine the Greater Belfast bus network and to produce recommendations to halt this decline. Our new network, whilst being resource neutral, aligned service frequency with the demand that our analysis suggested was present but had been suppressed by the less than optimal provision, ensured that resources were used as effectively as possible through the coordination of timetables and extended city services to all areas of the conurbation. Some areas historically served by Ulsterbus received much enhanced services (for example Ballybeen went from a half-hourly service to every ten minutes) whilst some over-bussed corridors saw reductions (Castlereagh Road went from eight buses per hour to six)
The new operation was branded Metro and was built around twelve high frequency core corridors. It commenced on 7th February 2005.

The impact was immediate and dramatic with the established pattern of decline replaced by an increase in patronage of 19.6% in the first year. Further increases were recorded over the next three years and 2008/9 annual passenger journeys totalled 26.5 million (1.1 million above the 1995/6 figure). The global recession then hit and passenger numbers felt slightly, averaging 26.2 million a year over the next nine years, but growth returned in 2016/7 and has continued.

In the next stage of development the rapid transit Glider services were introduced on 3 September 2018 on two corridors (East to West Belfast and Titanic Quarter) using new dedicated vehicles operating over a much enhanced infrastructure installed at a cost of £100 million. In its first 30 weeks of operation Glider services carried a total of 3.7 million passengers and although Metro patronage declined as a result of the replacement of two core corridors by Glider the combined operations registered growth in excess of 7% when compared to 2017/8.

This reversal of fortune demonstrates the level of growth that can be achieved through the delivery of an attractive level of service aligned to the potential demand and supported by substantial investment in infrastructure. Inevitably the success of the initial Glider services will lead to consideration of expansion to other corridors and the challenge will be to ensure that the integration and coordination between Glider and conventional services is maintained at the present level.

As the Greater Belfast conurbation continues to grow existing local authority boundaries become less relevant (indeed a reorganisation took place in 2015 that saw Belfast gain territory from Castlereagh and Lisburn) in determining public transport links and there is potential to expand the Belfast based Metro concept to areas currently outside its remit.

 

Data source Northern Ireland Transport Statistics 1995/6 to 2018/9

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A Better Deal For Bus Users

[dropcap]T[/dropcap]he DfT bus funding announced on 6th February didn’t quite match up to the many predictions stimulated by the drip feed of advance notice leaks, not least that what is offered doesn’t add up to the promised £220m, but it was close. It is, at last, an acknowledgement that some revenue funding for the bus industry is merited. All funds available apply only to England outside London.

TAS can offer project or bid development working either on an arms’ length basis or, for long-term success, in a team with local authority officers and operator managers.


 

The Electric Bus Town looks very challenging as we read it that ALL scheduled services in the designated town zone will need to be zero-emission and ALL operators must sign up. It would only seem to suit an urban area / market town with a single operator of a town service network, with a limited number of interurban services coming in. It is not clear whether all school services within the zone would also be expected to be electric or hybrid. Submissions have to be made by 30 April 2020 to be awarded ‘Summer/Autumn 2020’:

The limitations set out here seem to severely restrict the potential number of applicants. Perhaps this reflects a misunderstanding of local bus markets and how they work and that they aren’t a series of standalone islands of operations.

This is partly about technical issues (choice of infrastructure, impact on grid, agreement with power suppliers, structuring the finance and asset risks, etc.) which we can handle through our experience of working with EV operators, combined with our specialist environmental fleet associates. But more importantly it is about leverage of the concept within the chosen location(s) to gain patronage through modal shift, which will require a marketing partnership as well as political leadership where this may be associated with a CAZ with restricted or expensive access for unclean vehicles. We can call on our experience of developing bus partnerships to assist.

Apply for the all electric bus town scheme (gov.uk)


 

  Superbus funding is for designated urban areas with population over 75,000 and in the top 75% of deprived areas, with a submission date of no later than 30 April 2020 and awarded ‘Summer/Autumn 2020’. The focus is on bus priority infrastructure and other measures, with an associated fare cap and undertaking to increase frequencies on specified routes.

The DfT is looking for ‘big projects’ with a minimum of £10m funding.

In many ways this funding is public recognition of the gospel that TAS has been preaching about congestion being the key factor that puts passengers off. Delay and unreliability are perceived as bigger turn-offs than stated frequency or fare levels; a combination of progress on all three is a pre-requisite to significant patronage growth. Given the climate change crisis, this isn’t a matter of ‘if’, it is a matter of ‘when’. Any major location that isn’t planning for at least a 25% patronage growth on its major bus corridors simply isn’t taking the issue seriously, and the politicians, planners and operators should be called out accordingly.

Success here will require a combination between a robust analysis of corridor commercial performance, scrutiny and appropriate mitigation for congestion delay points, ability to develop integrated fares offers and broad level partnership, project and business development skills. Plus the ability to tell a good story! We wrote the updated Best Practice Guidance on Bus Partnerships for the DfT three years ago – in this we worked hard to stress local authorities’ key role in ensuring that neither State Aid issues, nor the Competition & Markets Authority need to be seen as a problem, and to identify and emphasise the positive ways in which bus partners can generate trust, create added value and reinforce this by celebrating publicly.

Apply for the superbus fund (gov.uk)


  Supported Bus Services in 2020-21 This funding can only be guaranteed to be accessed if a planned and detailed commitment is submitted by 13 March! There is an alternative June submission date with funding available ‘later in the year’ but no guarantee that late bids will be fully funded. It is of note that where a shire authority is part of a combined authority then it is the combined authority which is offered this funding, rather than the local transport authority which reduced the bus budget in the first place. The funding cannot be spent on infrastructure and there is no guarantee that any such funding will appear for 2021/22.

The timescale on this is ridiculously tight to agree with operators unless the focus is on reinstatement. But this doesn’t allow for identification of the mitigation activities that might have underpinned service sustainability in the first place or helped a more rational distribution of supported service funding to achieve modal shift as a priority. Working for local authorities and bus operators on network reviews is core business to us, enabling a fast response and turn round [subject to the usual qualification that informed decisions require data and lots of it]. We deploy QData to convert raw ETM data into visualised (maps / graphs / infograms) output to provide unparalleled insight into customer behaviour, which creates the baseline for performance improvement. In designing network modifications, we can balance the accessibility and environmental needs of public authorities with the resourcing and commercial requirements of operators.

Apply for supported bus services funding (gov.uk)


 

  The Rural Mobility Fund is in fact funding for Demand-Responsive Transport (DRT) services. Whilst the politicians clearly see this as the great hope for solving the ‘rural transport problem’, the civil servants had enough nous to extend eligibility into suburban areas due to the way ‘rural’ is defined in the Fund eligibility. As always there is faith that the latest developments in comms technology may finally be enough to help services make the breakthrough into sustainability / affordability.

Bids must be submitted by 30 April 2020 but no award date is given. There is merit in this funding, but only through a very realistic assessment of why the vast majority of previous DRT attempts have not worked or been sustainable. In particular, identifying the right location (geography + demography + travel patterns) is key to a bid, whilst marketing is key to progress.

In contrast to many, if not most previous promoters of DRT pilots, we can at least show that a majority of the schemes we designed and/or for which we extracted funding from DfT through writing successful Rural or Urban Bus Challenge bids, are still in operation, albeit in a variety of forms. The Dengie Dart service in Essex, for example, is now 17 years old. We have close knowledge of the latest technology and how this has been applied in, for instance, Oxford PickMeUp, as well as engagement with many technology suppliers ranging from full app-based real-time many-to-many services through to more conventional aggregation systems. We have a very good track record of developing and presenting successful partnering bids to government challenge funds working to tight deadlines.

Apply for the rural mobility fund (gov.uk)


A Better Deal For Bus Users PDF (716KB)

For a very friendly discussion on whether and how we can assist you, contact:

Sarah Huntley

Managing Director

The TAS Partnership Ltd

sarah.huntley@taspartnership.com

01772 204988

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TAS and Clare Bus celebrate retender success of integrated, accessible rural network

TAS is celebrating helping Galway-based Clare Bus successfully retender for services on its rural bus network.

Clare Bus is a not-for-profit local transport company that has provided public bus services for Clare and parts of South Galway in the Republic of Ireland since 2003. It operates low floor, easy access buses on twelve flexibly routed services under the National Transport Authority’s (NTA) Local Link programme.

All these services were put out to tender in November 2019, with the new arrangements to come into effect in the week commencing 13 January 2020. In view of the short period available for the completion of the bid documentation and the fact that retaining at least the majority of the operation was vital to the continuing viability of the company, Clare Bus approached TAS to provide support and advice on the content of their responses. TAS helped Clare Bus to provide:

• Methodology for transporting passengers including those with restricted or impaired mobility and evidence of how such an approach would be successful;
• Understanding of the challenges of operating in a rural environment and how these would be addressed; and
• Proposals for development and promotion of the services, with past supporting cases in point.

On 13 December, the NTA advised Clare Bus that they had been successful in retaining all their current operations thus ensuring that the company and their 25 employees can continue to deliver the community based and accessible services that have been enjoyed by their passengers (totalling more than 55,000 in 2018) in the past 16 years.

Clare Bus expressed their fulsome thanks to TAS for our help and guidance in securing this successful outcome.

Click here to view a link on the accessible nature of Clare Bus journeys.

For more information and if you would like similar support or support with any aspect of your transport networks, please contact Sarah Huntley on 01772 204988.

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6th National Fares Survey on Bus Fares Kicks Off!

The TAS Partnership has kicked off the sixth National Fares Survey which analyses bus fares and ticketing trends and is calling for interested operators to get in touch.

The survey, which TAS began producing in 2009, is undertaken every two years and compares adult single, day and weekly tickets for most large operators in Great Britain using a sample of over 1,000 three-mile journeys. The report includes various analyses of the fares data including by operator, market and also region, and identifies emerging trends.

TAS Senior Consultant, Matthew Moll, who is leading the project, said: “It is always a privilege to work on the National Fares Survey as it provides such a unique picture of bus fares across Great Britain. Setting changes in fare levels against inflation, changes in running costs and comparing average weekly bus fares and wages are three of the invaluable bench-marks we provide.”

Matthew concluded: “As operators move with technology, so do we, and this year we are adding a new chapter looking at weekly mobile tickets. Many operators offer a discount for purchasing tickets via their apps rather than from the driver whilst others sell certain tickets only through their app.”

If you are a bus operator who is not yet included in the report but would like to be, TAS would love to hear from you. Please call Matthew Moll on 01772 204988 or send him an email by mid-November.

TAS intends to publish the report in early spring 2020. To view our previous National Fares Survey, please visit: National Fares Survey

We also carry out numerous reviews of product and ticket sales to assist operators improve their business offer and levels of return and maximise patronage. To find out more about our fares and ticketing analysis, visit: Fares & Ticketing

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Commuters getting good value for money from weekly bus tickets, finds TAS

Bus passengers are getting a very good deal from weekly bus tickets, the TAS Partnership has found in its latest National Fares Survey (NFS).

The NFS, which analyses 1,047 bus fares across Great Britain from October 2017, shows that weekly bus tickets provide an average discount of 27% when compared with the cost of 10 single fares.

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Bus fares lower than regulated rail fares & RPI increases

The report also finds that regulated rail fares have seen higher rises than the bus sector. Rail fares rose by 32% since 2009, compared to a rise of 24% for weekly bus tickets on average; rail fares also rose by 5% in the last two years, more than double the 2% increase in weekly bus tickets.

Meanwhile, day and weekly bus tickets have risen well below RPI: day tickets rose on average by 23% below RPI and weekly tickets 3% below RPI since 2009. Only single bus fares bucked the trend – rising 6% more than RPI. However, TAS has found that single fares are a dying breed and often purchased by fewer than 10% of passengers in urban areas.

The NFS showed the average cost of a weekly bus ticket is £17.09 – a 2% increase from £16.74 in 2015 but 24% higher than in 2009. £4.92 is the cost of the average day ticket – up 2% from £4.83 in 2015 but up by only 4% since 2009. Finally, the average cost of a single fare was £2.33 – an increase of 5% since the previous 2015 survey but 33% higher than in 2009.

M-ticketing & contactless payment on the rise

A strong trend to emerge from the survey is that mobile ticketing is taking the lead over smartcards, while contactless payment is the popular new kid on the block. M-ticketing was available on 92% of the journeys covered by the survey – a 43% increase from 2015 – compared with 76% coverage by smartcards; meanwhile payment by contactless bankcards has made an impressive impact over a short period of time, and was available for 30% of trips.

  •  Go-Ahead has the highest contactless coverage with 73% of fares surveyed.
  •  Also strong is Stagecoach at 58% and the group is in the process of rolling out contactless payment and should have reached 100% by 2019.
  •  First is also in the process of rolling out contactless payment and their contactless coverage from the survey was 26%.
  •  Arriva’s contactless quota was 3% when the survey findings were gathered.

Views from the industry

“ It is a good news story for the bus industry that weekly bus fares offer such good value for passengers and a testament to the bus industry”

Matthew Moll
Senior Consultant, The TAS Partnership

Commenting on the findings of the NFS, Matthew Moll, Senior consultant of The TAS Partnership said: “It is a good news story for the bus industry that weekly bus fares offer such good value for passengers and a testament to the bus industry, whose costs are ever rising, that increases in its multi-journey tickets are well below those of RPI and compare favourably to rail.

“At the same time, we have noticed an increasing number of operators not selling weekly tickets or top ups for them on-bus,” continued Matthew. “While the intention might be to reduce dwell times at stops, the effect may well supress demand for weekly tickets on certain parts of operators’ networks.”

Simon Posner, Chief Executive of the Confederation of Passenger Transport said: “This useful analysis by TAS highlights yet again that bus travel remains remarkably good value for money compared to other modes.  It also shows that operators are investing heavily in new technology – contactless, mobile ticketing etc. – responding to passenger aspirations and the way we now live our lives.

Simon continued: “It is also important to recognise that operators are making these investments whilst facing the challenges of increasing road congestion, new legislation, and pressure to upgrade vehicles in light of the Government’s air quality requirements, together with ever rising operating costs.  In short, this analysis shows that bus operators are continuing to deliver for passengers.”

“ This useful analysis by TAS highlights yet again that bus travel remains remarkably good value for money compared to other modes. . .”

Simon Posner
Chief Executive of the Confederation of Passenger Transport

“ We need to find new ways of helping those who don’t have access to smart technology and possibly only work a day or two a week ”

Claire Walters
Chief executive of Bus Users UK

Claire Walters, chief executive of Bus Users UK commented: “Buses generally provide excellent value for money and it’s good to see prices for weekly tickets are providing good options for passengers. However, we need to find new ways of helping those who don’t have access to smart technology and possibly only work a day or two a week – their travel costs will take up a much larger proportion of their income, limiting the options for people already at a disadvantage. Bus operators have overcome major obstacles with creativity and imagination – I am confident they will find a way to meet this passenger need.”

David Sidebottom, director of Transport Focus, said: “Bus passengers tell us their top priority for improvement is a better value for money bus journey. Bus operators need to make passengers feel confident that they are buying the best fare, alongside running a punctual and reliable service. One way they can do this is by publicising their fares and fare deals – we know that many passengers say they find it hard to get this information in advance.”

“ Bus operators need to make passengers feel confident that they are buying the best fare, alongside running a punctual and reliable service.  . . .”

David Sidebottom
Director of Transport Focus

Key Statistics

<!– –><a href=”#chart1″>Average Weekly Ticket</a><!– –><a href=”#chart2″>Average Day Ticket</a><!– –><a href=”#chart3″>Average Single</a><!– –><a href=”#chart4″>Fare Averages by Operator</a><!– –><a href=”#chart5″>Multi-Operator Tickets</a><!– –><a href=”#chart6″>Smartcards, Mobile Tickets and Contactless </a><!– –><a href=”#chart7″>Regional Averages</a><!– –><a href=”#download”>Download Now</a>

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<!– LINK –><!– –><!– –><!– –><a name=”chart1″></a> <!– –><!– –><!– TITLE –><!– –><!– –><h3>Average Weekly Ticket Prices: 2009-2017</h3> <!– –><!– –><!– CHART –><!– –><!– –><!– –><div style=”height: 300px”><!– –> <center><!– –><canvas style=”background:#fff;” height=”280″ id=”myChart2″></canvas><!– –> </center><!– –></div><!– –><!– –> <!– TABLE –><!– –><!– –><!– –><div class=”datagrid”><!– –> <table><!– –> <tbody><!– –> <tr class=”table-header”><!– –> <td>Measure</td><!– –> <td>2009</td><!– –> <td>2011</td><!– –> <td>2013</td><!– –> <td>2015</td><!– –> <td>2017</td><!– –> <td>2017 vs 2015</td><!– –> <td>2017 vs 2009</td><!– –> </tr><!– –> <tr><!– –> <td>Average</td><!– –> <td>£13.78</td><!– –> <td>£15.16</td><!– –> <td>£16.64</td><!– –> <td>£16.74</td><!– –> <td>£17.09</td><!– –> <td class=”plus”><i class=”fas fa-arrow-up”></i> 2%</td><!– –> <td class=”plus”><i class=”fas fa-arrow-up”></i> 24%</td><!– –> </tr><!– –> <tr><!– –> <td>Minimum</td><!– –> <td>£5.00</td><!– –> <td>£6.00</td><!– –> <td>£7.50</td><!– –> <td>£5.00</td><!– –> <td>£6.00</td><!– –> <td class=”plus”><i class=”fas fa-arrow-up”></i> 20%</td><!– –> <td class=”plus”><i class=”fas fa-arrow-up”></i> 20%</td><!– –> </tr><!– –> <tr><!– –> <td>Maximum</td><!– –> <td>£30.00</td><!– –> <td>£35.00</td><!– –> <td>£42.00</td><!– –> <td>£39.00</td><!– –> <td>£35.00</td><!– –> <td class=”minus”><i class=”fas fa-arrow-down”></i> -10%</td><!– –> <td class=”plus”><i class=”fas fa-arrow-up”></i> 17%</td><!– –> </tr><!– –> </tbody><!– –> </table><!– –> </div> <!– –> <!– –> <!– –><!– LIST –><!– –><!– –><!– –><div class=”highlight-section”><!– –><ul class=”tas-list-2-col fa-ul”><!– –> <li><span class=”fa-li”><i class=”fa fa-square”></i></span>The mean weekly ticket price was £17.09 – slightly over 7.3 times the average single fare<!– –> </li><!– –><li><span class=”fa-li”><i class=”fa fa-square”></i></span>The minimum weekly ticket price in our sample was £6.00 – Go South Coast’s Bluestar 18 Weekly in Southampton<!– –> </li><!– –><li><span class=”fa-li”><i class=”fa fa-square”></i></span>The maximum weekly ticket price in our sample was £35.00 – Stagecoach East Midlands’ ‘East Midland Megarider Connect’ and TrentBarton’s land saver7 tickets<!– –> </li><!– –><!– –> <!– –></ul><!– –></div><!– –><!– –><!– –><!– JS –><!– –><!– –><!– –><!– –><!– –><script><!– –> let myChart2 = document.getElementById(‘myChart2’).getContext(‘2d’);<!– –><!– –> let DayTicket = new Chart(myChart2, {<!– –> type: ‘line’,<!– –> data: {<!– –> labels: [‘2009’, ‘2011’, ‘2013’, ‘2015’, ‘2017’],<!– –> datasets: [{<!– –> label: ‘Average’,<!– –> fil: false,<!– –> borderColor: “#81BC98”,<!– –> backgroundColor: “rgba(44, 40, 108, 0)”,<!– –> borderWidth: 3,<!– –> data: [13.78,<!– –> 15.16,<!– –> 16.64,<!– –> 16.74,<!– –> 17.09<!– –> ]<!– –> },<!– –><!– –> {<!– –> label: ‘Minimum’,<!– –> backgroundColor: “rgba(44, 40, 108, 0)”,<!– –> borderColor: “#8345cb”,<!– –> borderWidth: 3,<!– –> fil: false,<!– –> data: [5.0,<!– –> 6.0,<!– –> 7.50,<!– –> 5.0,<!– –> 6.0<!– –> ]<!– –> },<!– –> {<!– –> label: ‘Maximum’,<!– –> backgroundColor: “rgba(44, 40, 108, 0)”,<!– –> borderColor: “rgb(138, 133, 189)”,<!– –> borderWidth: 3,<!– –> fil: false,<!– –> data: [30.00,<!– –> 35.00, <!– –>42.00,<!– –> 39.00,<!– –> 35.00<!– –> ]<!– –> },<!– –> ]<!– –><!– –> },<!– –> options: {<!– –> responsive: true,<!– –> maintainAspectRatio: false,<!– –> <!– –> <!– –> title: {<!– –> display: false,<!– –> text: “Average Weekly Ticket Prices: 2009-2017″,<!– –> fontSize: 20,<!– –><!– –><!– –> },<!– –> legend: {<!– –> borderWidth: 1,<!– –> position: ‘bottom’,<!– –> display: true,<!– –> },<!– –><!– –> labels: {<!– –> fontColor: ‘#0045ff’,<!– –> fontWeight: ‘700’,<!– –> },<!– –><!– –> layout: {<!– –> padding: {<!– –> left: 10,<!– –> right: 10,<!– –> top: 5,<!– –> bottom: 5,<!– –> },<!– –> tooltips: {<!– –> fontSize: 20,<!– –> padding: {<!– –> left: 50,<!– –> right: 50,<!– –> top: 50,<!– –> bottom: 50,<!– –> }, <!– –><!– –> }<!– –><!– –> }<!– –><!– –> } // Options End<!– –><!– –><!– –><!– –> });<!– –> </script><!– LINK –><!– –><!– –><!– –><a name=”chart2″></a> <!– –><!– –><!– –><!– TITLE –><!– –><!– –><h3>Average Day Ticket Prices: 2009-2017</h3> <!– –><a name=”chart2″></a> <!– –><!– CHART –><!– –><!– –><!– –><div style=”height: 300px”><!– –> <center><!– –><canvas style=”background:#fff;” height=”280″ id=”myChart3″></canvas><!– –> </center><!– –></div><!– –><!– –> <!– TABLE –><!– –><!– –><!– –><div class=”datagrid”><!– –><!– –> <table><!– –> <tr class=”table-header”><!– –> <td>Measure</td><!– –> <td>2009</td><!– –> <td>2011</td><!– –> <td>2013</td><!– –> <td>2015</td><!– –> <td>2017</td><!– –> <td>2017 vs 2015</td><!– –> <td>2017 vs 2009</td><!– –> </tr><!– –> <tr><!– –> <td>Average</td><!– –> <td>£4.72</td><!– –> <td>£4.52</td><!– –> <td>£4.74</td><!– –> <td>£4.83</td><!– –> <td>£4.92</td><!– –> <td>+2%</td><!– –> <td>+4%</td><!– –> </tr><!– –> <tr><!– –> <td>Minimum</td><!– –> <td>£1.70</td><!– –> <td>£2.00</td><!– –> <td>£2.40</td><!– –> <td>£2.00</td><!– –> <td>£2.40</td><!– –> <td>+20%</td><!– –> <td>+41%</td><!– –> </tr><!– –> <tr><!– –> <td>Maximum</td><!– –> <td>£14.00</td><!– –> <td>£15.00</td><!– –> <td>£15.00</td><!– –> <td>£15.30</td><!– –> <td>£16.00</td><!– –> <td>+5%</td><!– –> <td>+14%</td><!– –> </tr><!– –> <!– –> </table><!– –><!– –><!– –><!– –><!– –> </div> <!– –> <!– –> <!– –><!– LIST –><!– –><!– –><!– –><div class=”highlight-section”><!– –><ul class=”tas-list-2-col fa-ul”><!– –> <li><span class=”fa-li”><i class=”fa fa-square”></i></span>The average day ticket price was £4.92 – 6% more than twice the average single of £2.33<!– –> </li><!– –><li><span class=”fa-li”><i class=”fa fa-square”></i></span>The minimum day ticket price in the sample was £2.40 – Diamond Bus’ Redditch Day ticket and EYMS Beverley Day Rover ticket<!– –> </li><!– –><li><span class=”fa-li”><i class=”fa fa-square”></i></span>The maximum day ticket price in the sample was £16.00 –Transdev Blazefield’s Daytripper Plus ticket (on Yorkshire Coastliner)<!– –> </li><!– –><!– –> <!– –></ul><!– –></div><!– –><!– –><!– –><!– JS –><!– –><!– –><!– –><!– –><!– –><script><!– –><!– –> var ctx2 = document.getElementById(‘myChart3’).getContext(‘2d’);<!– –><!– –> var massPopChart = new Chart(myChart3, {<!– –> type: ‘line’,<!– –> data: {<!– –> labels: [‘2009’, ‘2011’, ‘2013’, ‘2015’, ‘2017’],<!– –> datasets: [{<!– –> label: ‘Average’,<!– –> fil: false,<!– –> borderColor: “#81BC98”,<!– –> backgroundColor: “rgba(44, 40, 108, 0)”,<!– –> borderWidth: 3,<!– –> data: [4.72,<!– –> 4.52,<!– –> 4.74,<!– –> 4.83,<!– –> 4.92<!– –> ]<!– –> },<!– –><!– –> {<!– –> label: ‘Minimum’,<!– –> backgroundColor: “rgba(44, 40, 108, 0)”,<!– –> borderColor: “#8345cb”,<!– –> borderWidth: 3,<!– –> fil: false,<!– –> data: [1.70,<!– –> 2.0,<!– –> 2.4,<!– –> 2.0,<!– –> 2.40<!– –> ]<!– –> },<!– –> {<!– –> label: ‘Maximum’,<!– –> backgroundColor: “rgba(44, 40, 108, 0)”,<!– –> borderColor: “rgb(138, 133, 189)”,<!– –> borderWidth: 3,<!– –> fil: false,<!– –> data: [14.00,<!– –> 15.00,<!– –> 15.00,<!– –> 15.30,<!– –> 16.00<!– –> ]<!– –> },<!– –> ]<!– –><!– –> },<!– –> options: {<!– –> responsive: true,<!– –> maintainAspectRatio: false,<!– –> <!– –> <!– –> title: {<!– –> display: false,<!– –> text: “Average Weekly Ticket Prices: 2009-2017″,<!– –> fontSize: 20,<!– –><!– –><!– –> },<!– –> legend: {<!– –> borderWidth: 1,<!– –> position: ‘bottom’,<!– –> display: true,<!– –> },<!– –><!– –> labels: {<!– –> fontColor: ‘#0045ff’,<!– –> fontWeight: ‘700’,<!– –> },<!– –><!– –> layout: {<!– –> padding: {<!– –> left: 10,<!– –> right: 10,<!– –> top: 5,<!– –> bottom: 5,<!– –> },<!– –> tooltips: {<!– –> fontSize: 20,<!– –> padding: {<!– –> left: 50,<!– –> right: 50,<!– –> top: 50,<!– –> bottom: 50,<!– –> }, <!– –><!– –> }<!– –><!– –> }<!– –><!– –> } // Options End<!– –><!– –> }); // Chart 2 End */<!– –> <!– –> </script><!– LINK –><!– –><!– –><!– –><a name=”chart3″></a> <!– –><!– –><!– –><!– TITLE –><!– –><!– –><h3>Average Single Fares: 2009-2017</h3> <!– –><a name=”chart2″></a> <!– –><!– CHART –><!– –><!– –><!– –><div style=”height: 300px”><!– –> <center><!– –><canvas style=”background:#fff;” height=”280″ id=”myChart4″></canvas><!– –> </center><!– –></div><!– –><!– –> <!– TABLE –><!– –><!– –><!– –><div class=”datagrid”><!– –> <table><!– –> <tr class=”table-header”><!– –> <td>Measure</td><!– –> <td>2009 Fare</td><!– –> <td>2011 Fare</td><!– –> <td>2013 Fare</td><!– –> <td>2015 Fare</td><!– –> <td>2017 Fare</td><!– –> <td>2017 vs 2015</td><!– –> <td>2017 vs 2009</td><!– –> </tr><!– –> <tr><!– –> <td>Average</td><!– –> <td>£1.75</td><!– –> <td>£1.91</td><!– –> <td>£2.11</td><!– –> <td>£2.21</td><!– –> <td>£2.33</td><!– –> <td>+5%</td><!– –> <td>+33%</td><!– –> </tr><!– –> <tr><!– –> <td>Minimum</td><!– –> <td>£0.50</td><!– –> <td>£0.70</td><!– –> <td>£0.80</td><!– –> <td>£1.10</td><!– –> <td>£1.20</td><!– –> <td>+9%</td><!– –> <td>+140%</td><!– –> </tr><!– –> <tr><!– –> <td>Maximum</td><!– –> <td>£3.50</td><!– –> <td>£3.85</td><!– –> <td>£5.00</td><!– –> <td>£4.00</td><!– –> <td>£4.20</td><!– –> <td>+5%</td><!– –> <td>+20%</td><!– –> </tr><!– –> <tr><!– –> <td>Sample (n)</td><!– –> <td>804</td><!– –> <td>1,073</td><!– –> <td>1,155</td><!– –> <td>1,028</td><!– –> <td>1,047</td><!– –> <td></td><!– –> <td></td><!– –> </tr><!– –> <!– –> </table><!– –><!– –> </div> <!– –> <!– –> <!– –><!– LIST –><!– –><!– –><!– –><div class=”highlight-section”><!– –><ul class=”tas-list-2-col fa-ul”><!– –> <li><span class=”fa-li”><i class=”fa fa-square”></i></span>The average (mean) single fare was £2.33<!– –> </li><!– –><li><span class=”fa-li”><i class=”fa fa-square”></i></span>The minimum single fare in the sample was £1.20 – Stagecoach East Midlands in Hull<!– –> </li><!– –><li><span class=”fa-li”><i class=”fa fa-square”></i></span>The maximum single fare in the sample was £4.20 – on First South West from Falmouth<!– –> </li><!– –><!– –> <!– –></ul><!– –></div><!– –><!– –><!– –><!– JS –><!– –><!– –><!– –><!– –><!– –><script><!– –> var ctx3 = document.getElementById(‘myChart4’).getContext(‘2d’);<!– –><!– –> var massPopChart = new Chart(myChart4, {<!– –> type: ‘line’,<!– –> data: {<!– –> labels: [‘2009’, ‘2011’, ‘2013’, ‘2015’, ‘2017’],<!– –> datasets: [{<!– –> label: ‘Average’,<!– –> fil: false,<!– –> borderColor: “#81BC98”,<!– –> backgroundColor: “rgba(44, 40, 108, 0)”,<!– –> borderWidth: 3,<!– –> data: [1.75,<!– –> 1.71,<!– –> 2.11,<!– –> 2.21,<!– –> 2.33<!– –> ]<!– –> },<!– –><!– –> {<!– –> label: ‘Minimum’,<!– –> backgroundColor: “rgba(44, 40, 108, 0)”,<!– –> borderColor: “#8345cb”,<!– –> borderWidth: 3,<!– –> fil: false,<!– –> data: [0.50,<!– –> 0.70,<!– –> 0.80,<!– –> 1.1,<!– –> 1.2<!– –> ]<!– –> },<!– –> {<!– –> label: ‘Maximum’,<!– –> backgroundColor: “rgba(44, 40, 108, 0)”,<!– –> borderColor: “rgb(138, 133, 189)”,<!– –> borderWidth: 3,<!– –> fil: false,<!– –> data: [3.5,<!– –> 3.85,<!– –> 5.00,<!– –> 4.00,<!– –> 4.20<!– –> ]<!– –> },<!– –> ]<!– –><!– –> },<!– –> options: {<!– –> responsive: true,<!– –> maintainAspectRatio: false,<!– –><!– –><!– –> title: {<!– –> display: false,<!– –> text: “Average Weekly Ticket Prices: 2009-2017″,<!– –> fontSize: 20,<!– –><!– –><!– –> },<!– –> legend: {<!– –> borderWidth: 1,<!– –> position: ‘bottom’,<!– –> display: true,<!– –> },<!– –><!– –> labels: {<!– –> fontColor: ‘#0045ff’,<!– –> fontWeight: ‘700’,<!– –> },<!– –><!– –> layout: {<!– –> padding: {<!– –> left: 10,<!– –> right: 10,<!– –> top: 5,<!– –> bottom: 5,<!– –> },<!– –> tooltips: {<!– –> fontSize: 20,<!– –> padding: {<!– –> left: 50,<!– –> right: 50,<!– –> top: 50,<!– –> bottom: 50,<!– –> },<!– –><!– –> }<!– –><!– –> }<!– –><!– –> } // Options End<!– –><!– –> }); // Chart 3 End */<!– –> </script><!– LINK –><!– –><!– –><!– –><a name=”chart4″></a> <!– –><!– –><!– –><!– TITLE –><!– –><!– –><h3>Fare Averages by Operator </h3> <!– –><a name=”chart2″></a> <!– –><!– CHART –><!– –><!– –><!– –> <div style=”height: 500px”><!– –> <center><!– –> <canvas style=”background:#fff;” height=”480″ id=”myChart5″></canvas><!– –> </center><!– –> </div><!– –><!– –> <!– TABLE –><!– –><!– –><!– –><div class=”datagrid”><!– –> <table><!– –> <tr class=”table-header”><!– –> <td>Operator </td><!– –> <td>Average Weekly Ticket </td><!– –> <td>Average Day Ticket </td><!– –> <td>Average Single Fare</td><!– –> </tr><!– –> <tr><!– –> <td>Arriva</td><!– –> <td>£17.10</td><!– –> <td>£4.92</td><!– –> <td>£2.33</td><!– –> </tr><!– –> <tr><!– –> <td>First</td><!– –> <td>£17.24</td><!– –> <td>£4.72</td><!– –> <td>£2.43</td><!– –> </tr><!– –> <tr><!– –> <td>Go-Ahead</td><!– –> <td>£17.73</td><!– –> <td>£5.01</td><!– –> <td>(Highest) £2.48</td><!– –> </tr><!– –> <tr><!– –> <td>Independent</td><!– –> <td> (Highest) £19.62</td><!– –> <td> (Highest) £5.56</td><!– –> <td>£2.31</td><!– –> </tr><!– –> <tr><!– –> <td>Municipal</td><!– –> <td>£18.20</td><!– –> <td>£5.30</td><!– –> <td>£2.27</td><!– –> </tr><!– –> <tr><!– –> <td>National Express</td><!– –> <td>£14.86</td><!– –> <td>£4.23</td><!– –> <td> (Lowest) £1.96</td><!– –> </tr><!– –> <tr><!– –> <td>Stagecoach</td><!– –> <td> (Lowest) £11.00</td><!– –> <td> (Lowest) £3.89</td><!– –> <td>£2.35</td><!– –> </tr><!– –> <tr><!– –> <td>Transdev</td><!– –> <td>£16.07</td><!– –> <td>£4.92</td><!– –> <td>£2.27</td><!– –> </tr><!– –> <tr><!– –> <td>Overall Averages</td><!– –> <td>£17.09</td><!– –> <td>£4.92</td><!– –> <td>£2.33</td><!– –> </tr><!– –> <!– –> </table><!– –><!– –><!– –> </div><!– –> <!– –> <!– –><!– –><!– JS –><!– –><!– –><!– –><!– –><!– –><script><!– –> var ctx4 = document.getElementById(‘myChart5’).getContext(‘2d’);<!– –><!– –> var massPopChart = new Chart(myChart5, {<!– –> type: ‘horizontalBar’,<!– –> data: {<!– –> labels: [‘Arriva’, ‘First’, ‘Go-Ahead’, ‘Independent’, ‘Municipal’, ‘NatEx’, ‘Stagecoach’, ‘Transdev’],<!– –> datasets: [{<!– –> label: ‘Average Weekly Ticket’,<!– –> fil: false,<!– –> borderColor: “#7E9ED1”,<!– –> backgroundColor: “rgba(126, 158, 209, 0.85)”,<!– –> <!– –> borderWidth: 3,<!– –> data: [<!– –> 17.10,<!– –> 17.24,<!– –> 17.73,<!– –> 19.62,<!– –> 18.20,<!– –> 14.86,<!– –> 11.00,<!– –> 16.07,<!– –> <!– –> <!– –> ]<!– –> },<!– –><!– –> {<!– –> label: ‘Average Day Ticket’,<!– –> backgroundColor: “rgba(44, 40, 108, 0)”,<!– –> borderColor: “#4363AE”,<!– –> backgroundColor: “rgba(67, 99, 174, 0.85)”,<!– –> borderWidth: 3,<!– –> fil: false,<!– –> data: [<!– –> 4.92,<!– –> 4.72,<!– –> 5.01,<!– –> 5.56,<!– –> 5.30,<!– –> 4.23,<!– –> 3.89,<!– –> 4.92<!– –> <!– –> <!– –> ]<!– –> },<!– –> {<!– –> label: ‘Average Single Fare’,<!– –> backgroundColor: “rgba(44, 40, 108, 0)”,<!– –> borderColor: “#393D8E”,<!– –> backgroundColor: “rgba(57, 61, 142, 0.85)”,<!– –> borderWidth: 3,<!– –> fil: false,<!– –> data: [2.33,<!– –> 2.43,<!– –> 2.48,<!– –> 2.31,<!– –> 2.27,<!– –> 1.96,<!– –> 2.35,<!– –> 2.27<!– –> ]<!– –> },<!– –> ]<!– –><!– –> },<!– –> options: {<!– –> responsive: true,<!– –> maintainAspectRatio: false,<!– –><!– –><!– –> title: {<!– –> display: false,<!– –> text: “Average Weekly Ticket Prices: 2009-2017″,<!– –> fontSize: 20,<!– –><!– –><!– –> },<!– –> legend: {<!– –> borderWidth: 1,<!– –> position: ‘bottom’,<!– –> display: true,<!– –> },<!– –><!– –> labels: {<!– –> fontColor: ‘#0045ff’,<!– –> fontWeight: ‘700’,<!– –> },<!– –><!– –> layout: {<!– –> padding: {<!– –> left: 10,<!– –> right: 10,<!– –> top: 5,<!– –> bottom: 5,<!– –> },<!– –> tooltips: {<!– –> fontSize: 20,<!– –> padding: {<!– –> left: 50,<!– –> right: 50,<!– –> top: 50,<!– –> bottom: 50,<!– –> },<!– –><!– –> }<!– –><!– –> }<!– –><!– –> } // Options End<!– –><!– –> }); // Chart 5 End */<!– –> </script><!– –><!– –><!– LINK –><!– –><!– –><!– –><a name=”chart5″></a> <!– –><!– –><!– –><!– TITLE –><!– –><!– –><h3>Multi-Operator Tickets </h3> <!– –><a name=”chart2″></a> <!– –><!– CHART –><!– –><!– –><!– –> <!– –><!– –> <!– –> <!– –> <!– –><!– LIST –><!– –><!– –><!– –><div class=”highlight-section”><!– –> <!– –> <P> 74% of the sample trips had a multi-operator alternative, but this does vary by market, operating group and region:<!– –> </P><!– –><ul class=”tas-list-2-col fa-ul”><!– –> <li><span class=”fa-li”><i class=”fa fa-square”></i></span>there is 100% availability of multi-operator tickets in PTE areas<!– –> </li><!– –><li><span class=”fa-li”><i class=”fa fa-square”></i></span>88% in Wales<!– –> </li><!– –><li><span class=”fa-li”><i class=”fa fa-square”></i></span>58% in East Midlands<!– –> </li><!– –><li><span class=”fa-li”><i class=”fa fa-square”></i></span>45% in the interurban market (which tends to be served by single operators).<!– –> </li><!– –> <!– –></ul><!– –></div><!– –><!– –><!– –><!– JS –><!– –><!– –><!– –><!– –><!– –><a name=”chart6″></a> <!– –><!– LINK –><!– –><!– –><!– –><!– TITLE –><!– –><!– –><h3>Smartcards, Mobile Tickets and Contactless </h3> <!– –><!– –><!– CHART –><!– –><!– –><!– –> <!– –><!– –> <!– –> <!– –> <!– –><!– LIST –><!– –><!– –><!– –><div class=”highlight-section”><!– –><!– –><!– –><ul class=”tas-list-2-col fa-ul”><!– –> <li><span class=”fa-li”><i class=”fa fa-square”></i></span>76% of journeys had a smartcard as a ticketing option<!– –> (this varied from 94% in Yorkshire & Humber region to 43% in the East of England)<!– –><!– –> </li><!– –><li><span class=”fa-li”><i class=”fa fa-square”></i></span>92% had an M-Ticket as a ticketing option<!– –>)this varied from 100% in the North East region to 75% in the East Midlands_<!– –><!– –> </li><!– –><li><span class=”fa-li”><i class=”fa fa-square”></i></span>30% of trips could have been paid for by contactless payment<!– –>(this varied from 0% in Wales and the West Midlands to 70% in the North East )<!– –><!– –> <!– –> <!– –></ul><!– –></div><!– –><!– –><!– –><!– JS –><!– –><!– –><!– –><!– –><!– –><a name=”chart7″></a> <!– –><!– LINK –><!– –><!– –><!– –><!– TITLE –><!– –><!– –><h3>Regional Averages </h3>[NFSUK1][NFSUK3][NFSUK2]<a name=”download”></a><!– –><h3><!– –> Share<!– –></h3><!– –><!– –>[indeed-social-media sm_list=’fb,tw,goo,li,pf,email,whatsapp,gmail,love_like,mailto’ 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<p><div class=”et_pb_posts et_pb_module et_pb_bg_layout_light et_pb_blog_extras_1″><br /> <div class=”el-dbe-blog-extra block_extended”><article id=”post-3887″ class=”et_pb_post et_pb_post_extra et_pb_text_align_left et-waypoint et_pb_animation_top el_dbe_block_extended image-top post-3887 type-post status-publish format-standard has-post-thumbnail hentry category-bus category-national-news”><br /> <div class=”post-categories”><a href=”https://taspartnership.co.uk/category/bus/” rel=”category tag”>Bus</a><a href=”https://taspartnership.co.uk/category/national-news/” rel=”category tag”>National News</a></div><br /> <div class=”post-media-container”><br /> <div class=”post-media” style=”background-image: url(‘https://taspartnership.co.uk/wp-content/uploads/2018/03/tas-news-Thumbnail.jpg’);”><a class=”entry-featured-image-url” href=”https://taspartnership.co.uk/national-fares-survey-2018/”><br /> <img src=”https://taspartnership.co.uk/wp-content/uploads/2018/03/tas-news-Thumbnail.jpg” alt=”National Fares Survey 2018″ /><br /> </a></div><br /> </div><br /> <div class=”post-content”></p><p><a class=”abs-url” href=”https://taspartnership.co.uk/national-fares-survey-2018/”>National Fares Survey 2018</a><br /> <h2 class=”entry-title”><a href=”https://taspartnership.co.uk/national-fares-survey-2018/”>National Fares Survey 2018</a></h2><br /> <div class=”post-data”>The latest National Fares Survey – a two-yearly analysis of over 1,000 bus fares across Great Britain.</div><br /> </div><br /> <p class=”post-meta”><span class=”published”><span class=”et-pb-icon”></span>Mar 25, 2018</span></p></p><p></article><!– .et_pb_post_extra –></p><p><article id=”post-3881″ class=”et_pb_post et_pb_post_extra et_pb_text_align_left et-waypoint et_pb_animation_top el_dbe_block_extended image-top post-3881 type-post status-publish format-standard has-post-thumbnail hentry category-community-transport”><br /> <div class=”post-categories”><a href=”https://taspartnership.co.uk/category/community-transport/” rel=”category tag”>Community Transport</a></div><br /> <div class=”post-media-container”><br /> <div class=”post-media” style=”background-image: url(‘https://taspartnership.co.uk/wp-content/uploads/2018/03/Why-Community-Transport-Matters.jpg’);”><a class=”entry-featured-image-url” href=”https://taspartnership.co.uk/post-template-2/”><br /> <img src=”https://taspartnership.co.uk/wp-content/uploads/2018/03/Why-Community-Transport-Matters.jpg” alt=”TAS connects Shadow Transport Secretary with Community Transport” /><br /> </a></div><br /> </div><br /> <div class=”post-content”></p><p><a class=”abs-url” href=”https://taspartnership.co.uk/post-template-2/”>TAS connects Shadow Transport Secretary with Community Transport</a><br /> <h2 class=”entry-title”><a href=”https://taspartnership.co.uk/post-template-2/”>TAS connects Shadow Transport Secretary with Community Transport</a></h2><br /> <div class=”post-data”>The TAS Partnership organised a visit by Lilian Greenwood, Labour MP for Nottingham South and Shadow Transport Minister to Nottingham Community Transport (Nottingham CT) last Friday (May 20).</div><br /> </div><br /> <p class=”post-meta”><span class=”published”><span class=”et-pb-icon”></span>Mar 25, 2018</span></p></p><p></article><!– .et_pb_post_extra –></p><p><article id=”post-3880″ class=”et_pb_post et_pb_post_extra et_pb_text_align_left et-waypoint et_pb_animation_top el_dbe_block_extended image-top post-3880 type-post status-publish format-standard has-post-thumbnail hentry category-bus”><br /> <div class=”post-categories”><a href=”https://taspartnership.co.uk/category/bus/” rel=”category tag”>Bus</a></div><br /> <div class=”post-media-container”><br /> <div class=”post-media” style=”background-image: url(‘https://taspartnership.co.uk/wp-content/uploads/2018/03/Wheelchair-space-ruling-fine-–-but-new-driver-training-needed.jpg’);”><a class=”entry-featured-image-url” href=”https://taspartnership.co.uk/wheelchair-space-ruling-fine-but-new-driver-training-needed/”><br /> <img src=”https://taspartnership.co.uk/wp-content/uploads/2018/03/Wheelchair-space-ruling-fine-–-but-new-driver-training-needed.jpg” alt=”‘Wheelchair space ruling fine – but new driver training needed’” /><br /> </a></div><br /> </div><br /> <div class=”post-content”></p><p><a class=”abs-url” href=”https://taspartnership.co.uk/wheelchair-space-ruling-fine-but-new-driver-training-needed/”>‘Wheelchair space ruling fine – but new driver training needed’</a><br /> <h2 class=”entry-title”><a href=”https://taspartnership.co.uk/wheelchair-space-ruling-fine-but-new-driver-training-needed/”>‘Wheelchair space ruling fine – but new driver training needed’</a></h2><br /> </div><br /> <p class=”post-meta”><span class=”published”><span class=”et-pb-icon”></span>Mar 25, 2018</span></p></p><p></article><!– .et_pb_post_extra –></p><p></div><br /> </div><br /> <!– .et_pb_posts –></p>

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<div class=”section group “><!– –><div class=”col span_1_of_3 sub-footer-left”><!– –><!– –><div class=”fa-x”><a target=”_blank” href=”https://twitter.com/taspartnership?lang=en”><!– –><span> <i class=”fab fa-linkedin-in” data-fa-transform=”shrink-6 ” data-fa-mask=”fas fa-circle” style=”background:”></i> </span></a></div><!– –><div class=”fa-x”><a target=”_blank” href=”https://twitter.com/taspartnership?lang=en”><!– –><!– –><span> <i class=”fab fa-twitter” data-fa-transform=”shrink-6 ” data-fa-mask=”fas fa-circle” style=”background:”></i> </span></a></div><!– –><div class=”fa-x”><!– –><!– –> <a target=”_blank” href=”https://taspartnership.co.uk/feed”><!– –><!– –><span><i class=”fa fa-rss” data-fa-transform=”shrink-6 ” data-fa-mask=”fas fa-circle” style=”background:”></i></span></a></div><!– –></div><!– –><div class=”col span_2_of_3 sub-footer-right”><!– –><!– –><!– –><a href=”https://taspartnership.co.uk/site-map/”>Site Map</a><!– –><a 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$(“.bus-service-select”).fadeToggle(500, “linear”);<!– –> $(“.ReturnToServiceSelect”).toggle();<!– –> $(“.step-2”).toggleClass(“active”)<!– –> $(“.step-1”).toggleClass(“active”)<!– –> });<!– –><!– –> // RAIL <!– –><!– –> $(“#rail-operator-service”).click(function() {<!– –> $(“.service”).show();<!– –> //Rail Service On Click<!– –> $(“.sector-service-select”).toggle();<!– –> $(“.rail-service-select”).fadeToggle(500, “linear”);<!– –> $(“.ReturnToServiceSelect”).toggle();<!– –> $(“.step-2”).toggleClass(“active”)<!– –> $(“.step-1”).toggleClass(“active”)<!– –> });<!– –><!– –> // PRIVATE SECTOR <!– –><!– –> $(“#private-operator-service”).click(function() {<!– –> //Rail Service On Click<!– –> $(“.service”).show();<!– –> $(“.sector-service-select”).toggle();<!– –> $(“.private-sector-service-select”).fadeToggle(500, “linear”);<!– –> $(“.ReturnToServiceSelect”).toggle();<!– –> $(“.step-2”).toggleClass(“active”)<!– –> $(“.step-1”).toggleClass(“active”)<!– –> });<!– –><!– –> // Community Transport SECTOR <!– –><!– –> $(“#community-operator-service”).click(function() {<!– –> //Rail Service On Click<!– –> $(“.service”).show();<!– –> $(“.sector-service-select”).toggle();<!– –> $(“.community-transport-service-select”).fadeToggle(500, “linear”);<!– –> $(“.ReturnToServiceSelect”).toggle();<!– –> $(“.step-2”).toggleClass(“active”)<!– –> $(“.step-1”).toggleClass(“active”)<!– –> });<!– –> // LOCAL AUTHORITY <!– –><!– –> $(“#local-authority-service”).click(function() {<!– –> //Rail Service On Click<!– –> $(“.sector-service-select”).toggle();<!– –> $(“.local-authority-service-select”).fadeToggle(500, “linear”);<!– –> $(“.ReturnToServiceSelect”).toggle();<!– –> $(“.step-2”).toggleClass(“active”)<!– –> $(“.step-1”).toggleClass(“active”)<!– –> });<!– –> // GOVERTNMENT DEPARTMENT SECTOR <!– –><!– –> $(“#government-department-service”).click(function() {<!– –> //Rail Service On Click<!– –> $(“.sector-service-select”).toggle();<!– –> $(“.government-department-service-select”).fadeToggle(500, “linear”);<!– –> $(“.ReturnToServiceSelect”).toggle();<!– –> $(“.step-2”).toggleClass(“active”)<!– –> $(“.step-1”).toggleClass(“active”)<!– –> });<!– –> // PLANNING DEPARTMENT SECTOR <!– –><!– –> $(“#planning-development-service”).click(function() {<!– –> //Rail Service On Click<!– –> $(“.sector-service-select”).toggle();<!– –> $(“.planning-development-service-select”).fadeToggle(500, “linear”);<!– –> $(“.ReturnToServiceSelect”).toggle();<!– –> $(“.step-2”).toggleClass(“active”)<!– –> $(“.step-1”).toggleClass(“active”)<!– –> });<!– –> // OTHER SECTOR <!– –><!– –> $(“#Other-Service”).click(function() {<!– –> //Rail Service On Click<!– –> $(“.sector-service-select”).toggle();<!– –> $(“.other-service-select”).fadeToggle(500, “linear”);<!– –> $(“.ReturnToServiceSelect”).toggle();<!– –> $(“.step-2”).toggleClass(“active”)<!– –> $(“.step-1”).toggleClass(“active”)<!– –> });<!– –><!– –><!– –> // ACCESSIBILITY NAVIGATION ////////////////////////<!– –><!– –><!– –> $(“#increase_font”).click(function () {<!– –> $(“.desktop-body”).toggleClass(“font-increase”);<!– –> });<!– –><!– –> $(“#High_Contrast”).click(function () {<!– –> $(“.desktop-body”).toggleClass(“High_Contrast”);<!– –> $(“#High_Contrast”).toggleClass(“active”);<!– –> });<!– –><!– –> // SERVICE SEARCH FILTER ////////////////////////<!– –><!– –><!– –> $(“#myInput”).keyup(function () {<!– –> if ($(this).val()) {<!– –> $(“#myUL”).show();<!– –> $(“.service-find-help.service-find-help”).show();<!– –> $(“#service-grid-main”).hide();<!– –> }<!– –> else {<!– –> $(“#myUL”).hide();<!– –> $(“.service-find-help”).hide();<!– –> $(“#service-grid-main”).show();<!– –> }<!– –> });<!– –> <!– –> <!– –> // PROFILE TABS ////////////////////////<!– –><!– –>(function($) {<!– –> $(&#039;.tab ul.tabs&#039;).addClass(&#039;active&#039;).find(&#039;> li:eq(0)&#039;).addClass(&#039;current&#039;);<!– –><!– –> $(&#039;.tab ul.tabs li a&#039;).click(function(g) {<!– –> var tab = $(this).closest(&#039;.tab&#039;),<!– 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