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The TAS Partnership welcomes the publication by The House of Commons Transport Select Committee (TSC) of a report commissioned from us reviewing fare concessions available on different modes of public transport in England (outside London).

Read the report here (pdf, 4 MB)

The research – Review of Reduced and Concessionary Fares in England Outside London was published on 31 October, 2019 and commissioned following the TSC’s Health of the Bus Market report. One conclusion of the TSC report was to look into concessionary fares as a future inquiry.

It defines a ‘concessionary fare’ as any fare reduced to below the adult level offered to particular groups of people. We primarily focused on:

  • Fares for older people and disabled people;
  • Fares for children (under 16) and young people;
  • Fares for families and groups; and
  • Travel by:
    • Bus;
    • National rail;
    • Light rail;
    • Community transport; and
    • Ferries.
  • “The main finding is one of inconsistency,” commented TAS Head of Operations Steve Warburton.

    The English National Concessionary Travel Scheme provides a statutory minimum level of free travel on local buses at specified times, yet pass availability varies widely from authority to authority in terms of time, mode and eligibility and, in particular, whether companion passes are offered to disabled passholders who cannot travel independently.

    Children and Young People, dependent upon whose bus they board, what time of day and where, must pay full adult fare at a range of ages between five and twenty-six and the percentage reduction, when offered, varies hugely. It is a myth that children universally ‘pay half fare up to age sixteen’. The vast majority of reduced fares for children and young people are commercial initiatives by the operators.

    Inconsistency prevails in the availability of tickets for families and group and the level of discount offered compared to buying separate tickets and in terms of the maximum number of people included in a ‘family’ or group. Even the nominally national ‘GroupSave’ ticket on National Rail is not offered by all train operators.

    “Enhancements to ENCTS and discretionary discount schemes for children and young people have been easy targets for councils looking at saving money” said TAS Senior Consultant, Matthew Moll, who managed the project. “This has added to the patchwork nature of discount availability,” he concluded.

    Welcoming the report, Louise Butcher, Policy Lead – Transport, for the House of Commons Library Research Service commented: “This is an useful and illuminating report showing what concessions are available, who they apply to and when and where they can be used – an invaluable resource for researchers going forwards.”

    For more information about TAS’ work on concessionary fares, contact Matthew Moll on 01772 204988.

    © Copyright The TAS Partnership Limited 2016 The TAS Partnership Limited, Guildhall House, 59-61 Guildhall Street, Preston, Lancashire PR1 3NU | Tel: 01772 204988 A limited company registered in England and Wales Number 2929880, at the above address. Cookies on our websites: We use cookies to ensure we give you the best experience on our website.

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    The TAS Partnership has kicked off the sixth National Fares Survey which analyses bus fares and ticketing trends and is calling for interested operators to get in touch.

    The survey, which TAS began producing in 2009, is undertaken every two years and compares adult single, day and weekly tickets for most large operators in Great Britain using a sample of over 1,000 three-mile journeys. The report includes various analyses of the fares data including by operator, market and also region, and identifies emerging trends.

    TAS Senior Consultant Matthew Moll, who is leading the project, said: “It is always a privilege to work on the National Fares Survey as it provides such a unique picture of bus fares across Great Britain. Setting changes in fare levels against inflation, changes in running costs and comparing average weekly bus fares and wages are three of the invaluable bench-marks we provide.”

    Matthew concluded: “As operators move with technology, so do we, and this year we are adding a new chapter looking at weekly mobile tickets. Many operators offer a discount for purchasing tickets via their apps rather than from the driver whilst others sell certain tickets only through their app.”

    If you are a bus operator who is not yet included in the report but would like to be in the future, TAS would love to hear from you. Please call Matthew Moll on 01772 204988 or send an email to matthew.moll@taspartnership.com.

    TAS intends to publish the report in early spring 2020. You can view our previous National Fares Survey here (PDF).© Copyright The TAS Partnership Limited 2016 The TAS Partnership Limited, Guildhall House, 59-61 Guildhall Street, Preston, Lancashire PR1 3NU | Tel: 01772 204988 A limited company registered in England and Wales Number 2929880, at the above address. Cookies on our websites: We use cookies to ensure we give you the best experience on our website.